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Troubleshooting TaxoPress Screens

If buttons or actions are not working on the frontend or admin area of your TaxoPress site, you may have a conflict with another plugin. Or, you might have found a bug in a TaxoPress plugin.

The best way to debug errors in TaxoPress is to use the tools in your browser.

Debugging with the Chrome browser

  • Open Chrome and visit the TaxoPress screen that is having issues.
  • Right-click to bring up this toolbar shown in the next image.
  • Click “Inspect”:
  • You will now see a sidebar in Chrome that looks like this next image.
  • Click the “Console” tab:
  • Try the action in TaxoPress that’s not working.
  • You may now see some errors in the “Console” tab. Copy those errors and report them to our team at [email protected].

Debugging with the Firefox browser

  • Open Firefox and visit the TaxoPress screen that is having issues.
  • Right-click to bring up this toolbar shown in the next image.
  • Click “Inspect element”:
  • You will now see a sidebar in Firefox that looks like this next image.
  • Click the “Console” tab:
  • Try the action in TaxoPress that’s not working.You may now see some errors in the “Console” tab.
  • Copy those errors and report them to our team at [email protected].