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TaxoPress Support


Pro Members

TaxoPress members can log in and open a ticket. This is the fastest support.

Non-members

Use this option if you are not a member and do not need fast or in-depth support.

Pre-sales

Please use this option if you plan to join TaxoPress and have a pre-sales question.


Bug Reports

If you have found a bug in the code of our plugins and want to report it, please open an issue on our Github account and follow the submission guidelines.

  • This option is for genuine bugs that can be reproduced on other sites. This is not for support questions about your site. For questions about your site, please choose another option on this page.
  • We will do our best, but make no guarantees around our responsiveness to Github issues.

Security Reports

We do our best at TaxoPress to solve all security issues. We aim to develop, test, release and announce patches as quickly as possible after issues have been discovered. Click here for details on how to report security issues.