If a post has tags that you see on the front end, but you can’t see them in the Meta Box on the post edit screen, please follow these steps:

  1. Go to the Tag Groups Settings > Back End.
  2. Find the “Meta Box” tab and make sure that all groups are selected to display in the Meta Box.
  3. Save and return to the post edit screen.
  4. Go to the Tag Groups > Settings > Troubleshooting.
  5. Find the “First Aid” tab.
  6. Click all the buttons, from top to bottom.